Key west express Ferry service to marco Island, Ft. Myers.
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Sailing from Ft Myers Beach or Marco Island. Reduced fares are available and may only be booked by clicking HERE.
 

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Frequently Asked Questions

 

 

 

 

Can I go to Key West one day and come back another?

Round trip tickets may be used on different days. You may stay in Key West as long as you like, simply indicate date of departure and return at time of reservation. We also offer several hotel options, please ask your reservationist for details.

What is the fee if I change or cancel my reservation?

The change fee if you do not use your ticket is a $25.00 fee. Most tickets are non-refundable if you decide not to travel but are valid for one year and may be used for another trip.

How long is the trip to/from Key West

Time of travel from port to port is approximately 3.5 hours in each direction. Weather & marine conditions or other unforeseen circumstances influence duration of travel

May I bring a bicycle to Key West aboard the Ferry, is there a charge?

Non-motorized bicycles may be taken aboard with you to Key West. Please provide your own tie downs since bicycles are stored outside the passenger cabin, on the open deck.  Bicycles are limited in size to a standard, single passenger bike. The charge for a bicycle is $17.00 one way, $34.00 round trip and space is limited so reserve at time of reservation.

How much luggage may I bring?

You may carry on two small pieces of luggage. If you can carry it on an airplane you can carry it on our ship. Oversize luggage is charged $10.00 per piece

May I bring my pet aboard?

Key West Express does allow household pets (dogs, cats, birds) aboard for a fee based on availability. All pets must be contained in their carriers/crates (passenger provided) at all times; pet strollers are not permitted.

How early do I need to check in for my trip?

Ticketing and boarding starts promptly one hour prior to scheduled departure with last call for all passengers to be aboard 30 minutes prior to scheduled departure.

Is there parking available and is there a charge?

Our Fort Myers Beach and Marco Island locations offer plenty of uncovered parking at your own risk. The charge for parking in Ft Myers Beach is only $9.00 per day. At our Marco Island location we are able to offer free parking for our guests.

Where does the Ferry land in Key West and are there taxi's available to take me downtown?

In Key West the Ferry docks at City Bight (i/o Flagler) Ferry Terminal - Historic Seaport. There is transportation available to downtown but it is just a short walk if you prefer.

Is there transportation between the Ft Myers Beach Airport and the ship?

Various transportation options are available from the airport. We have listed several, along with hotel options, for your convenience. Click here for Ft Myers Beach/Ft Myers and here for Marco Island.

Is the ship accessible to passengers with disabilities, may I bring an electric scooter aboard?

The ship is accessible by ramps to the main deck. Our crew is available to assist you if needed. There aren’t elevators to the upper decks so access to these areas is limited if you are not mobile. You may bring a standard sized, single person riding fixture aboard.

Can we take a motorcycle or car to Key West?

Regretfully the Key West Express is a passenger vessel and does not have facilities to carry motorized vehicles such as cars or motorcycles.

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Key West Express tickets and vouchers are NOT for RESALE and are NON-TRANSFERABLE.  Key West Express, LLC, along with its respective affiliates, officers, managers, directors, members, stockholders, agents, employees, successors and assigns, and its affiliates’ officers, managers, directors, members, stockholders, agents, employees, successors and assigns (collectively “Related Parties”), is not responsible or liable for the loss, misuse or misrepresentation of tickets or vouchers over the internet, electronic communication or any other means or methods.  The Purchaser assumes all responsibility of the transaction and agrees to indemnify and hold harmless, Key West Express LLC and its Related Parties from and against all claims, damages and losses, including but not limited to, incidental, consequential, exemplary and punitive damages, and all attorneys’ fees and costs (at trial and all appellate levels), arising out of, or in connection with the transaction.



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